Heart of the Desert – Office Assistant

Job Summary:

• Provide exceptional customer service to customers, data entry, and perform diverse clerical duties as assigned.

Duties and Responsibilities:

• Manage revenue including cash handling and daily deposit reconciliation
• Check orders of Office Associates prior to sending to shipping department
• Answer telephone and provide information/assistance and technical support
• Greet visitors to the office and assist them with their domestic and international orders/shipments
• Daily computer data entry and computer file maintenance
• Compose and type routine correspondence
• Accounts Receivable
• Maintain efficient work flow to various departments
• Mentor seasonal staff
• Perform other related duties as required.
• Back-up to Office Manager in his/her absence from Office

Knowledge, Skills, and Abilities:

• Ability to assist customers with inquiries and concerns in a professional and friendly manner both on the telephone and in person
• Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping
• Must be detailed oriented and able to effectively multi-task
• Skill to use a personal computer and various software packages
• Internet navigation skills preferred
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision
• Ability to handle and resolve problems
• Proficient in data entry

Special Requirements:

• Willing to work overtime, and weekends the last quarter of the year as requested
• Eager to work in a team related atmosphere
• Maintain, encourage and possess “ownership and responsibility mentality”
• Willing to adapt and improvise

Please contact:
Steve Jaszai
Heart of the Desert Pistachios and Wines
575-434-0035