Implementing Quality Matters at NMSU-A

NMSU-A Web Developer | June 25, 2013

Quality Matters™ (QM) is a critical component to quality assurance for online education.  It provides a faculty-driven process around student learning that is collaborative, collegial, continuous, and centered.  It provides the tools and training for quality assurance of online courses (

NMSU Alamogordo understands the need for more consistency in course quality and delivery and has committed human and financial resources for the solid implementation of Quality Matters (QM) for its online course delivery and online student support services.

Online course offerings at NMSU-A increased dramatically after spring 2007, and in order to ensure academic integrity, as well as consistency of presentation and expectations, a full-time faculty member was reassigned to oversee the quality of all online courses.  This new position, Director of Online Quality Assurance, serves as the plan manager for the Quality Matters Program, directing the internal review process, training faculty on QM standards, and preparing and teaching the mandatory pedagogical training for online faculty.

All online courses originating from NMSU-A will now go through an internal peer review based on QM standards.  Within 3 years (summer 2016), all online course offered at NMSU-A will have undergone and passed this internal review process.

For more information about NMSU-A’s implementation of Quality Matters and details about the QM process itself, check for the second article about QM coming soon to our website.

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