Financial Aid Menu
Financial Aid
Office Hours | |
---|---|
Monday - Friday | 8:00am - 5:00pm |
Saturday - Sunday | Closed |
Hours will change during peak registration
Apply For Aid
Resources
Policies
Forms (2019-20)
Forms (2020-21)
FAQ
Cost of Attendance
FAFSA
Federal Student Loan Ombudsman
Financial Literacy
Net Price Calculator
Scholarships
Student Loans
Work Study
Contact Us
-
Office Location:
Student Services Bldg.Phone:
575.439.3600eMail:
finAidNMSUA@nmsu.eduStaff
Doris Valdespino
Aidee Covarrubias
Close
 
Federal Student Loan Ombudsman
If you have a dispute regarding your federal student loan you may contact the Federal Student Aid Ombudsman Group as a last resort. The Ombudsman Group is dedicated to helping resolve disputes related to Direct Loans, Federal Family Education Loan (FFEL) Programs, Guaranteed Student Loans and Perkins Loans.
They can help you:
- resolve discrepancies with loan balances and payments
- explain loan interest and collection charges
- identify options for resolving your issues related to consolidation, service quality, default status, bankruptcy, income tax refund offsets, and other concerns
- clarify requirements for loan deferment or forbearance and loan cancellation or discharge
- identify loan repayment options
Please use the following information to contact the FSA Student Loan Ombudsman Group:
- Via on-line assistance
http://studentaid.gov/repay-loans/disputes/prepare - Via telephone
1.877.557.2575 - Via fax
1.202.275.0549 - Via mail
U.S. Department of Education
FSA Ombudsman Group
830 First Street, N. E., Mail Stop 5144
Washington, D.C. 20202-5144